Garmin Brand Shop Supervisor

Duties & Responsibilities/ Job Description

• Oversee and manage overall sales performance across Garmin retail stores and dealer channels nationwide
• Drive sales targets (monthly/quarterly) and ensure achievement of business goals
• Lead and supervise in-store sales staff (Sales Promoters), including coaching, training, and performance management
• Conduct regular store visits to ensure brand standards, product displays, and customer experience are maintained
• Analyze sales data, customer behavior, and market trends to optimize sales strategies
• Plan and execute sales campaigns, promotions, and roadshows in collaboration with the Marketing team
• Build and maintain strong relationships with retail partners and modern trade channels (e.g., Power Buy, IT City, Banana IT)
• Monitor stock availability and coordinate with supply chain teams to ensure optimal inventory levels
• Prepare sales performance reports and present insights to management
• Resolve store-level issues and customer concerns to ensure high customer satisfaction

Qualification

• Bachelor’s degree in Business Administration, Marketing, or related fields
• Minimum 3–5 years of experience in Sales, Retail, or Channel Sales (experience in IT, Gadget, or Consumer Electronics is a plus)
• Proven experience in managing sales teams or multiple retail locations
• Strong understanding of retail operations and modern trade channels
• Analytical mindset with the ability to interpret sales data and trends
• Excellent communication and negotiation skills
• Ability to travel nationwide; own vehicle and driving license required
• Strong leadership and team management capabilities