System Analyst
Bangkok, TH
Duties & Responsibilities/ Job Description
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Gather and analyze business requirements from stakeholders, ensuring alignment with project goals and technical feasibility.
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Translate user needs into functional and non-functional specifications, including system flow, process mapping, and interface design.
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Conduct feasibility studies, impact analysis, and risk assessments for proposed solutions.
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Collaborate with cross-functional teams including developers, testers, and business users throughout the Software Development Life Cycle (SDLC).
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Prepare detailed documentation such as BRD, FSD, Use Case, ER Diagram, System Flow Diagram, and Test Scenarios.
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Participate in system design, integration planning, and support solution architecture development.
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Support and conduct SIT/UAT with end users and resolve any issues identified before go-live.
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Provide post-implementation support and ongoing system enhancement based on user feedback and change requests.
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Ensure compliance with government IT standards and project governance frameworks.
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Engage with government clients, understanding policy, regulation, and specific operational contexts.
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If applicable, design solutions and data structures aligned with accounting/financial workflows and reporting standards.
Qualification
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Bachelor’s degree or higher in Computer Science, Information Technology, Business Information Systems, or a related field.
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Minimum 3–5 years of experience as a System Analyst, with at least 1–2 years in government-related IT projects.
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Experience with accounting, finance, or ERP systems is highly desirable.
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Solid understanding of system analysis methodologies, database structures (SQL), and API integration.
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Strong documentation skills and experience with tools such as Draw.io, Figma, Visio, Jira, or Confluence.
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Familiarity with government project processes including TOR review, e-GP systems, or public sector constraints is a plus.
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Good communication and stakeholder management skills.
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Ability to work independently and manage multiple tasks in a high-pressure environment.
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English proficiency is a plus, especially for documentation and coordination with external vendors or agencies.